Start by arranging what you need before you travel. Some types of assistance require prior coordination with the airline or the party responsible at the airport.
Practical guide
Choose what describes your need
If you need help moving around or reaching areas inside the airport, check the available service and how to request it before you travel.
Tick what you have done
Before you request assistance
Important notice
Important
We do not present a service as available at every airport or on every flight unless the information is confirmed. This page directs you to the right party and shows only what has been approved.
Useful links